New Yankee Service Provider
You’ll soon begin to notice some positive changes here at Yankee Farm Credit!
We are preparing to transition in January to our new technology and services provider, AgFirst Farm Credit Bank. This new arrangement will position our Association well for the future, allowing us to implement changes behind the scenes that will make us more efficient and take our member service to the next level. Some of the changes will also result in new options that you can put to work for you and your business.
First, you’ll be able to sign up for AccountAccess and download a convenient mobile app to help manage your funds. AccountAccess is an easy-to-use tool that will allow you to access information about your account on your own time. You will be able to make payments, turn on paperless billing, access your line of credit and view important tax documents from your computer or mobile device. This will give you greater control over your account and better visibility into managing your expenses.
You may also be eligible for other services, such as Fast Cash. This service allows you to transfer funds directly from your line of credit to your bank account without having to request a check from your local branch.
In addition, Yankee will soon roll out a newly updated website that is more user-friendly. This new layout will make it easier for you to find the products and services that best meet your needs and will help you communicate with Association staff when you are ready to submit an application or simply have questions about an existing loan. The new website will bring enhanced content that is more relevant to your lifestyle. And it will be easier to view and navigate from your mobile devices. This is just the beginning of some of the new and improved services you will be able to take advantage of after we transition to our new technology and services provider. This new arrangement will allow us to standardize our processes and will make it easier for us to comply with ever increasing regulatory requirements. In turn, we will be able to provide you with faster, more streamlined service.
What won’t change is our dedication and commitment to supporting agriculture and our rural communities. You rely on our expertise, competitive rates, secure operating environment and high standards of service, and you’ll continue to see that reflected in our day-to-day operations. We are excited about this strategic partnership with AgFirst, which embodies many of the same ideals as Yankee, and we believe it will set us on the path to a sustainable future. We hope that you will quickly see the benefits of doing business with this like-minded service provider.
Your satisfaction and delivering secure and solid performance year after year are still our top priorities.
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